Effective Date: 6th October 2024
Introduction:
At MayShopz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.
1. Collection of Personal Information
We collect:
- Contact information (name, email, phone number, address)
- Payment information (credit card, PayPal)
- Shipping/Delivery information (address)
- Order history and purchase details
- Browser type, operating system, and IP address
- Cookies and tracking data
2. Use of Personal Information
We use your information to:
- Process orders and payments
- Provide customer support
- Send newsletters and promotional emails (with consent)
- Improve website experience and performance
- Comply with legal obligations
3. Disclosure of Personal Information
We disclose your information to:
- Payment processors
- Delivery providers
- Marketing service providers
- Law enforcement agencies (if required)
4. Cookies and Tracking
We use:
- Session cookies for shopping cart and login
- Persistent cookies for analytics and marketing
- Google Analytics for website performance tracking
5. Data Security
We implement:
- SSL encryption for secure checkout
- Secure payment processing with PCI-DSS compliance
- Regular security updates and vulnerability scans
- Access controls for authorized personnel
6. Data Retention
We retain your information for:
- Order processing
- Customer support
- Marketing purposes (until opt-out)
7. Your Rights
You have the right to:
- Access and correct personal information
- Opt-out of marketing communications
- Request data deletion
- Lodge a complaint with relevant authorities
8. Third-Party Links
Our website may contain links to third-party websites, which have separate privacy policies.
9. Changes to Privacy Policy
We reserve the right to update this policy.
10. Contact Us
MayShops
Email:mayshopzecommerce@gmail.com
Phone:(+233) 0535921355
Cape Coast, Ghana
Consent:
By using our website, you consent to this Privacy Policy.